Cookie Policy

This Cookie Policy explains how NexEdu AI Tutoring Ltd ("NexEdu", "we", "us", "our") uses cookies and similar technologies on https://nexedu.net. It should be read alongside our Privacy Policy.

Last updated: March 2026

1. What are cookies?

Cookies are small text files stored on your device (computer, phone, tablet) when you visit a website. They help websites work efficiently, remember preferences, maintain secure sessions, and provide diagnostic information.

Similar technologies (such as local storage) may also be used for similar purposes. In this policy, we refer to these collectively as “cookies”.

2. Why we use cookies

We use cookies for the following purposes:

Strictly necessary: required for core site features such as logging in, staying signed in during a session, security, and form protection.
Functional: helps remember basic preferences (for example, preventing repeated prompts in a session).
Performance/analytics (only if enabled): helps us understand site usage to improve performance and user experience.

We do not use cookies to sell personal data. If we ever enable non-essential cookies (e.g., analytics), we will do so in a way that complies with UK GDPR and PECR (including consent requirements where applicable).

3. Cookies and children

NexEdu provides educational tutoring support for children aged 5–14. Accounts and subscriptions are intended to be managed by a parent or guardian.

We do not knowingly use cookies for behavioural advertising targeted at children. Cookies used for login/security are intended to support the safe operation of the platform.

4. Strictly necessary cookies (essential)

These cookies are required for the website to function and cannot be switched off in our systems. They are usually set in response to actions made by you, such as logging in, setting privacy preferences, filling in forms, or using secure areas.

Examples (non-exhaustive)

Session cookies (to keep you logged in during a visit)
Security cookies (to protect accounts and prevent abuse)
Request/CSRF protection (to help protect forms and actions)

Disabling essential cookies may cause parts of the site (including tutoring sessions or account pages) to stop working.

5. Performance / analytics cookies (only if enabled)

We may use analytics tools to understand how visitors use our website so we can improve it (for example, which pages are most visited, error rates, and performance). Where required by law, these cookies will only be used after consent is obtained.

If analytics is enabled, we aim to use privacy-friendly settings (for example, limiting data and using aggregation where possible).

6. Third-party cookies and services

Some third-party services used on the platform may set cookies or use similar technologies. Examples may include:

Payment processors (e.g., Stripe/PayPal) to process subscriptions securely
Security / infrastructure providers (e.g., firewall/CDN services) to protect the site
Email delivery services for account notifications (where applicable)

Third-party cookies are controlled by the third party and their policies. We recommend reviewing their relevant cookie/privacy notices.

7. Managing cookies

You can control cookies via your browser settings. Most browsers allow you to:

see what cookies are stored
block cookies
delete cookies

Please note: blocking or deleting cookies may affect functionality, including sign-in and secure areas.

8. Legal basis and consent

Under UK GDPR and PECR, essential cookies may be used where necessary to provide the service you request. For non-essential cookies (such as many analytics cookies), consent may be required before they are set.

If we enable non-essential cookies that require consent, we will provide a clear choice to accept or reject them.

9. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, law, or our services. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact

If you have questions about our use of cookies, please contact us:

Email: support@nexedu.net